Monday, December 24, 2007

Why Employees Leave Organizations

From Mr. Azim Premji's desk.......

Somehow I feel the article is candid.... tried not to be convinced, but could not prove it wrong either.
Every company normally faces one common problem of high employee turnout ratio. People are leaving the company for better pay, better profile or simply for just one reason' pack gay '. This article might just throw some light on the matter... After reading it' I realized how true the depiction is.....


WHY EMPLOYEES LEAVE ORGANISATIONS?

Early this year, Arun, an old friend who is a senior software designer, got an offer from a prestigious international firm to work in its India operations developing specialized software. He was thrilled by the offer. He had heard a lot about the CEO of this company, charismatic man often quoted in the business press for his visionary attitude. The salary was great. The company had all the right systems in place employee-friendly human resources (HR) policies, a spanking new office, and the very best technology, even a canteen that served superb food. Twice Arun was sent abroad for training. "My learning curve is the sharpest it's ever been," he said soon after he joined. "It's a real high working with such cutting edge technology." Last week, less than eight months after he joined, Arun walked out of the job.

He has no other offer in hand but he said he couldn't take it anymore. Nor, apparently, could several other people in his department who have also quit recently. The CEO is distressed about the high employee turnover. He's distressed about the money he's spent in training them. He's distressed because he can't figure out what happened.

Why did this talented employee leave despite a top salary? Arun quit for the same reason that drives many good people away. The answer lies in one of the largest studies undertaken by the Gallup Organization. The study surveyed over a million employees and 80,000 managers and was published in a book called First Break All The Rules.

It came up with this surprising finding: If you're losing good people, look to their immediate supervisor. More than any other single reason, he is the reason people stay and thrive in an organization. And he's the reason why they quit, taking their knowledge, experience and contacts with them. Often, straight to the competition.

"People leave Bosses not companies," write the authors Marcus Buckingham and Curt Coffman. "So much money has been thrown at the challenge of keeping good people - in the form of better pay, better perks and better training - when, in the end, turnover is mostly manager issue." If you have a turnover problem, look first to your managers. Are they driving people away?

Beyond a point, an employee's primary need has less to do with money, and more to do with how he's treated and how valued he feels. Much of this depends directly on the immediate manager. And yet, bad bosses seem to happen to good people everywhere. A Fortune magazine survey some years ago found that nearly 75 per cent of employees have suffered at the hands of difficult superiors. You can leave one job to find - you guessed it, another wolf in a pin-stripe suit in the next one.

Of all the workplace stressors, a bad boss is possibly the worst, directly impacting the emotional health and productivity of employees. HR experts say that of all the abuses, employees find public humiliation the most intolerable. The first time, an employee may not leave, but a thought has been planted. The second time, that! Thought gets strengthened. The third time, he starts looking for another job. When people cannot retort openly in anger, they do so by passive aggression.

By digging their heels in and slowing down. By doing only what they are told to do and no more. By omitting to give the boss crucial information. Dev says: "If you work for a jerk, you basically want to get him into trouble.

You don't have your heart and soul in the job." Different managers can stress out employees in different ways - by being too controlling, too suspicious, too pushy, too critical, but they forget that workers are not fixed assets, they are free agents.

When this goes on too long, an employee will quit - often over seemingly trivial issue. It isn't the 100th blow that knocks a good man down. It's the 99 that went before. And while it's true that people leave jobs for all kinds of reasons- for better opportunities or for circumstantial reasons, many who leave would have stayed - had it not been for one man constantly telling them, as Arun's boss did! : "You are dispensable. I can find dozens like you." While it seems like there are plenty of other fish especially in today's waters, consider for a moment the cost of losing a talented employee. There's the cost of finding a replacement.

The cost of training the replacement. The cost of not having someone to do the job in the meantime. The loss of clients and contacts the person had with the industry. The loss of morale in co-workers. The loss of trade secrets this person may now share with others. Plus, of course, the loss of the company's reputation. Every person who leaves a corporation then becomes its ambassador, for better or for worse.

We all know of large IT companies that people would love to join and large television companies few want to go near. In both cases, former employees have left to tell their tales. "Any company trying to compete must figure out a way to engage the mind of every employee," Jack Welch of GE once said. Much of a company's value lies "between the ears of its employees". If it's bleeding talent, it's bleeding value.

Unfortunately, many senior executives busy traveling the world, signing new deals and developing a vision for the company, but have little idea of what may be going on at home????

Regards,
Azim Premji

Shift + del recovery-useful tips

Your manager/customer asks you for information that you have deleted.
You frantically run and search for that mail from your peers, colleagues, but cannot get the correct information. You curse yourself for using that " Shift+Del " combination

Not to worry anymore, you can recover those mails now .

How? Here are the steps :

1) First go to Start-Run and Type ' regedit'

2) Go to:
\HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\EXCHANGE\CLIENT\OPTIONS
registry key.

3) Right click options and add new DWORD VALUE (data type is REG_DWORD) and then right click and rename to DumpsterAlwaysOn. It is case sensitive.

4) Then right click and modify and make the value 1 to turn the Recover Deleted Items menu choice on for all folders or enter 0 to turn it off.

5) Then go to Outlook , choose "Recover deleted items" option from the Tools Menu to get back your "permanently deleted" mails!


Note : This procedure can recover mails which were deleted by pressing shift+del in the past 30 days.

Wednesday, December 5, 2007

Nostalgia

I will narrate you a small incident that is a part of me and can never be lost……………

Dated: 7th December 2005

It was 6.00 or 6.30 in the morning on my birthday in Ranchi. The winters are chilling in Ranchi at that time. I was sleeping in my room at my house (as any sane person would do), I heard something disturbing my ears, "Happy Birthday to you....... Happy Birthday to you...... oh it’s my birthday....... so I must be dreaming I guess....” Again that same thing..... I opened my eyes and to my utter shock, there were some one dozen people standing around me and singing the happy birthday song. I was too sleepy to recognize faces; I had barely opened up my eyes. But, now I could distinctly see each of them, every one was there..... Neha Ruchi Nidhi Nivedita Pranidhi Surbhi Pallavi Ankit Pushkar Goldy Thapa Shinu....... oh God! I was still in a trance to realize all of this. After a while, I was in my total senses and could see the shock transforming to an elation of the highest degree. I was simply flabbergasted.... I can’t explain. There were cakes, flowers all around me and I found myself amidst the sweetest incident of my life. I could not believe that a surprise of this magnitude in this early morning could ever take place (I must tell you that one needs to experience the biting nature of the winters in Ranchi), given the fact that these are the people who failed regularly to reach the morning 8.50 lecture, barring a few toppers in the list :-) Moreover, I was with all these guys until 8.30 last night and talking to my sweetheart till 4.30 in the morning. It was all the moment of my life and what followed is one of my most precious memories. Then, I came to know about the whole story behind this, that even my sweet mom was involved in this and also came to know that none of them had even brushed their teeth (yuck!!). This was by far the best birthday I could have ever had, shared with all the people whom I could call as mine.


Life was like a dream that time, everything was perfect. I was among the people who were recalcitrants and believed their greatness comparable to Neil Armstrong :-). We were all a part of the small family called the IT section and I can bet that a class cannot get more ideal, more perfect, more bonded than this, I am proud of each one of them. I wanted to write this down not as a tribute to all of them, because that would be the biggest disrespect of their feelings, but because I did not want this to fade away in memory lane and wanted to relive it again and also because I love all of them.

Life at BIT, Mesra was a phase when we were always surrounded by the company of true friends, and ironically did not realize the worth (thats my personal opinion). But, now we do and just want to rewind it on a quixotic note, knowing that it cannot. I realize the truth in the words my dad once told me "You can make friends only till you are in college, after that all you can make are acquaintances". Life has to move on and we cannot live our dreams forever, but at least we can cherish them and keep them close to our hearts..........

Love you Friends........... Each of you rock..........

I will leave you with this dulcet work of art as a tribute to our bonding (Thanks to Neha)....... you need to watch it to admire it!!



Unfortunately, these are memories that are beyond the scope of words and even a raconteur would find it hard to promulgate. Hope to have served the purpose to some extent.

**Always remember to forget, The things that made you sad.
But never forget to remember, The things that made you glad.

Always remember to forget, The friends that proved untrue.
But don't forget to remember, Those that have stuck by you.

Always remember to forget, The troubles that have passed away.
But never forget to remember, The blessings that come each day.

** Author Unknown